Terms & Conditions
Acceptance of Terms
By accessing our website, engaging our services, or enrolling in our training programs, you agree to be bound by these Terms & Conditions.
These Terms constitute a legally binding agreement between you ("Client," "Student," "you," or "your") and Facein Technologies Private Limited ("Facein," "we," "us," or "our"). If you do not agree to these Terms, please do not engage our services or enroll in our programs.
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued engagement with our services constitutes acceptance of the updated Terms.
Our Services
Facein operates as both a technology services company and an educational academy, providing:
Cybersecurity Consulting
Security assessments, penetration testing, and cybersecurity consulting services
Custom Software Development
Web applications, mobile apps, and enterprise software solutions
AI & Technology Solutions
Artificial intelligence implementation and technology consulting
Professional Training Programs
NASSCOM certified courses in cybersecurity, web development, and AI
Service Engagement & Enrollment
Information Requirements
- • You must provide accurate contact information when engaging our services
- • Training program enrollments require valid identification and contact details
- • Service agreements must include complete project requirements and specifications
- • Any changes to contact information should be communicated promptly
When engaging our consulting services or enrolling in training programs, you agree to provide accurate and complete information. For training programs, enrollment is confirmed upon payment and submission of required documentation. Service engagements begin upon signed agreement and project scope confirmation.
Client Responsibilities
Professional Conduct Requirements
Service Clients:
- • Provide accurate project requirements
- • Maintain professional communication
- • Respect intellectual property rights
- • Honor payment terms and schedules
Training Students:
- • Attend classes regularly and punctually
- • Respect instructors and fellow students
- • Use training materials responsibly
- • Complete assignments and assessments honestly
All clients and students are expected to conduct themselves professionally and ethically. Violation of these responsibilities may result in termination of services or dismissal from training programs without refund.
Intellectual Property Rights
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Facein and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Rights and Restrictions
You May:
- Use our services for legitimate business purposes
- Access and use provided documentation
- Create derivative works from your own data
You May Not:
- Copy, modify, or distribute our software
- Remove proprietary notices or labels
- Use our trademarks without permission
Payment Terms & Billing
Service Payments
- • Consulting services: 50% advance, 50% on completion
- • Development projects: Milestone-based payments
- • Training programs: Full payment before course start
- • Payment methods: Bank transfer, UPI, cash
Refund Policy
- • Training programs: No refund after payment
- • Consulting services: No refund after work begins
- • Development projects: Refund based on work completed
- • Cancellations must be in writing
Privacy & Data Protection
We collect and use personal information only as necessary to provide our services and training programs. This includes contact information, project requirements, and training records.
We implement appropriate security measures to protect your information and comply with Indian data protection laws. Your information is used solely for service delivery and communication purposes.
- • Contact information for project communication
- • Training records for certification purposes
- • Project data handled with strict confidentiality
- • No sharing with third parties without consent
Service Guarantees & Disclaimers
Our Commitments
We are committed to delivering high-quality services and training programs. However, outcomes may vary based on individual circumstances and effort.
- • Professional service delivery according to agreed specifications
- • Qualified instructors for all training programs
- • Industry-standard practices and methodologies
- • Timely communication and project updates
While we strive for excellence, we cannot guarantee specific business outcomes, job placements, or certification success rates. Results depend on various factors including client cooperation, market conditions, and individual effort in training programs.
Limitation of Liability
Liability Limitations
Our liability for any service-related issues is limited to the amount paid for the specific service or training program. We are not liable for indirect consequences or business losses.
- • Maximum liability: Amount paid for the specific service
- • No liability for business losses or lost opportunities
- • No liability for third-party actions or decisions
- • Force majeure events exclude liability
We provide professional services and training to the best of our ability, but cannot be held responsible for external factors, market conditions, or individual performance outcomes beyond our direct control.
Service Termination
Service agreements may be terminated by either party with appropriate notice. Training program enrollments are generally non-transferable and non-refundable after the specified period.
Termination Conditions
- • Consulting services: 7-day written notice required
- • Development projects: Termination at milestone completion
- • Training programs: No termination after course commencement
- • Outstanding payments remain due regardless of termination
- • Confidentiality obligations survive termination
- • Work products delivered remain with respective owners
Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Kochi, Kerala, India. We encourage resolving disputes through direct communication before pursuing legal action.
Contact Information
Questions about these Terms?
If you have any questions about these Terms & Conditions, please contact us using the information below:
Facein Technologies Private Limited
Kochi, Kerala, India
Need Help Understanding These Terms?
Our team is available to clarify any questions you may have about these Terms & Conditions.