Privacy Policy
Overview
At Facein, we are committed to protecting your privacy and handling your personal information with care and transparency.
This Privacy Policy explains how Facein Technologies Private Limited ("Facein," "we," "us," or "our") collects, uses, and protects your personal information when you engage our consulting services, enroll in our training programs, or visit our website.
We operate as both a technology services company and an educational academy, and this policy covers all aspects of our business operations.
Information We Collect
Personal Information
- • Full name and contact details
- • Email address and phone number
- • Company name and job title
- • Educational background (for training)
- • Professional experience details
Service-Related Data
- • Project requirements and specifications
- • Training program enrollment details
- • Assessment and certification records
- • Communication preferences
- • Payment and billing information
Website Usage Information
We may collect basic website usage information such as pages visited and time spent on our site to improve user experience. We do not use tracking cookies or collect personal data without your explicit consent.
How We Use Information
We use your personal information solely for legitimate business purposes related to our services and training programs:
Service Delivery
Providing consulting services, managing projects, and delivering training programs according to your requirements.
Communication
Responding to inquiries, providing project updates, sending course materials, and maintaining professional communication.
Certification
Managing training records, issuing certificates, and maintaining educational achievement documentation.
Data Sharing & Disclosure
Our Data Sharing Commitment
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used exclusively for service delivery and business operations.
Limited Sharing Only For:
- NASSCOM certification verification and validation
- Legal compliance and regulatory requirements
- Secure payment processing (with explicit consent)
- Emergency situations or legal obligations
Never Shared For:
- Marketing, advertising, or promotional purposes
- Commercial gain, profit, or revenue generation
- Unauthorized third-party access or distribution
- Data brokers, analytics companies, or advertisers
Data Security & Protection
As a cybersecurity company, we implement robust security measures to protect your personal information:
Technical Safeguards
- • Encrypted data storage and transmission
- • Secure server infrastructure
- • Regular security audits and updates
- • Access controls and authentication
Administrative Controls
- • Limited access on need-to-know basis
- • Employee training on data protection
- • Confidentiality agreements
- • Regular privacy compliance reviews
Data Retention
Retention Periods
Service Records:
Retained for 3 years after project completion for reference and support purposes.
Training Records:
Maintained for 7 years to support certification verification and career development.
Communication:
Email and communication records kept for 2 years for business continuity.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and provide ongoing support for our services.
Your Rights & Choices
You have several rights regarding your personal information. Contact us to exercise any of these rights:
Access Your Data
Request a copy of the personal information we hold about you.
Correct Information
Update or correct any inaccurate personal information.
Delete Data
Request deletion of your personal information (subject to legal requirements).
Opt-Out
Withdraw consent for non-essential communications.
Contact Information
Privacy Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Facein Technologies Private Limited
Kochi, Kerala, India
Questions About Your Privacy?
We're committed to transparency and protecting your personal information. Contact us anytime with privacy-related questions.